Let Us Remedy Your Ailing Tone
Finding that perfect tone can be daunting in your bedroom, studio, or on stage. But what if you could skip the trial and error and head straight to tonal perfection? That's precisely what you get with The Rig Doctor's Private Tone Consulting - a bespoke service designed to fine-tune your sound, develop your signal path, or troubleshoot your rig issues.
Private Tone Consulting
Private Tone Consulting
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MONEY-BACK GUARANTEE
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FREE USA DELIVERY
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EXPERT TONE SUPPORT
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EXCLUSIVE REWARDS
Your Personalized Tone Prescription
Gone are the days where you have to scour through The Gear Page searching for answers, and relentlessly trying every possible solution to your unique tonal issues. Our service takes the frustration out of that process! Allow The Rig Doctor to assist in troubleshooting your ailing tone.
"How do I get that sound?"
Guitarists are always chasing their favorite guitarist's tone. But how do you achieve it? We can help. The Rig Doctor can help to identify the specific gear that will help you achieve the tone of your idols!
Need help wiring up your pedalboard?
First time using a switcher? New to MIDI? It can be daunting at first. We can walk you through MIDI and break it down in a manner that's understandable. We can assist in programming MIDI controllers, effect switchers, MIDI-capable pedals, and more.
Considering a New Piece of Gear?
The Rig Doctor can offer curated recommendations based on your specific needs and help you make the right choices for your rig. We can walk you through proper signal flow, buffers, and more, to maximize your rig and make sure it suits your needs.
Hear it Straight from the Players: Our Community Speaks
Plug into the experiences of fellow musicians. Discover why our gear is hitting all the right notes in studios and stages across the globe through genuine customer reviews.
Frequently Asked Questions
Returns, Exchanges & Refunds
We have a 14-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@therigdr.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be taken. You can always contact us for any return questions at info@therigdr.com.Damages and issues.
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item so we can evaluate the issue and make it right.
Exceptions / non-returnable items.
Items that have been used or damaged by the customer cannot be returned upon receiving the item. The Rig Doctor Inc. holds the authority to refuse a refund should the things fall under the above circumstances.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges: The fastest way to ensure you get what you want is to return your item. Once the return is accepted, purchase the new item separately.
Refunds: We will notify you once we’ve received and inspected your return and will let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method. Please remember it can take time for your bank or credit card company to process and post the refund.
Do You Offer Free Shipping?
All orders shipping within the USA qualify for free shipping on any purchase over $99.
Free shipping is not offered outside of USA orders.
When Will I Receive My Order?
As many of the items sold on our site are made to order, it is essential to note that any cables, custom pedalboards, buffers or other handmade items may take up to 7 business days to arrive at your door.
We do our best to ensure that our orders arrive well ahead of the above timeline. However, we want to assure you that each product is handmade and tested by our curated team of experts to ensure you receive a superior quality product.
Where are you located?
The Rig Doctor's head office is located in Toronto, Canada. Our distributions centers are located across the USA.
Please note that most items ship from the USA.
Let's Get in Tune!
Got questions or need some advice? We're here to help you hit the right notes!